Frequently Asked Questions
Everything you need to know about our specialty beans and brewing.
Where are your coffee beans sourced?
We source our specialty grade beans from ethical farms across the world, focusing on Robusta Revival and unique Arabica micro-lots from Brazil, Ethiopia, and beyond.
How long does shipping take for fresh coffee?
To ensure maximum freshness, we roast to order. Standard shipping typically takes 3-5 business days within the UK, and 7-10 business days for international orders.
Do you offer a subscription service?
Yes, our 'Leave the Herd Behind' subscription allows you to save 10% on every order and choose your own delivery frequency so you never run out of beans.
Can I return coffee if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or damage during transit, please contact our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your coffee pods compatible with Nespresso machines?
Yes, our specialty coffee pods are fully compatible with Nespresso 'Original' line machines and are made from 100% recyclable aluminum.